Refund Policy for Crust & Crumble Pizzeria

Last Updated: January 1, 2023

Thank you for shopping at Crust & Crumble Pizzeria. If you are not entirely satisfied with your purchase, we're here to help. Our refund policy spans 14 calendar days from the date of purchase. If 14 days have passed since your purchase, we cannot offer you a full refund or exchange.

Returns

To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back without contacting us first at steadyfieldcenter.sbs.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at +44 20 7946 0958.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at steadyfieldcenter.sbs and send your item to: 43 Bedford Street, Westminster, London, WC2E 9HA, United Kingdom.

Shipping

To return your product, you should mail your product to: 43 Bedford Street, Westminster, London, WC2E 9HA, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at +44 20 7946 0958.

Please note that we may not offer refunds for delivered orders that are made according to your specific requirements and are personalized. However, we are committed to ensuring your satisfaction with any product that you purchase from Crust & Crumble Pizzeria. If you have any concerns or questions about your order, please contact us promptly for assistance.

Sale items

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.